Our Key Services

Staying with host families exposes students to new experiences and broadens their cultural perspectives.

Hosting & Support

Home stays include full-board and half-board accommodation, providing students with a comfortable living arrangement where their beds are prepared, and they are served breakfast, a packed lunch, and dinner.

As a host family, you create a warm and welcoming environment for international or exchange students by offering:

Accomodation

Providing a comfortable living space, typically including a bedroom and access to shared areas such as the kitchen, bathroom, and living room.

Meals

Serving meals such as breakfast and dinner.

Bedding

This should be cleaned by the host weekly. Regular access to the bathroom just as though they are a member of your family.

Support & Guidance

Assisting students in adjusting to local customs, and offering advice on daily activities. We require you to personally pick up the students when they arrive and drop them off at the certain times and locations that are stated in the schedule.

Cultural Exchange

Participating in cultural exchange by sharing your own traditions while learning about the student's culture.

Frequently asked questions (FAQ)

With three decades of expertise under our belt, HELP is dedicated to crafting tailor-made experiences that cater to your unique educational needs. Our team of skilled professionals boasts an abundance of local and national knowledge, ensuring that every aspect of your journey is meticulously planned and executed.

At HELP, we understand the importance of attention to detail. That's why we go above and beyond to design comprehensive programs that perfectly align with your objectives. Whether it's arranging accommodation with our network of trusted host families or organising local pick-up points for your convenience, rest assured that you're in good hands with our friendly, highly organised, and professional team.

It all depends on the room. You can have several students staying in the room if it’s big enough, but we can advise on whether this can happen or not.

This is a possibility. We prioritise the well-being and safety of all our students so we kindly request that you consider the booking requirements. For example, gender segregation. You can contact us to discuss this before you make a double booking.

We believe this is essential so we can ensure our students have a safe and comfortable environment. It also gives us the chance to get to you know and your family and allows you the chance to ask us any questions you may have.

We have a lot of groups, and many of them organise their own activities whereas others ask for our assistance. We provide a comprehensive schedule so you know when the student would be leaving and returning for the day.

Usually, students will need a packed lunch and the schedule will outline any additional meal requirements. When we come for a home visit, we can talk about this more and we can also provide you with options for affordable but healthy meal options.

We require you to personally pick up the students when they arrive and drop them off at the certain times and locations that are stated in the schedule. A taxi can be used.

Our bookings are flexible and can vary in time. You could have a student for 3-5 days normally arriving Sunday or Monday evening, leaving Friday morning. Every payment is made every week, or at the end of the stay, whichever comes first.

Usually from February to November. You can choose when you would like the students to stay with you, so it completely fits in around your life. Once you have signed with us, we will always keep you updated on the new bookings. We place students in sets of 2-4 at a time.

Our team covers the following areas in East Sussex:

Have you ever considered the rewarding experience of becoming a host family? If so, we're on the lookout for warm and welcoming folks just like you! Let's chat about the possibility of you joining our community of amazing hosts. Drop us a line – we can't wait to hear your story and embark on this exciting journey together.

Hastings

St Leonards

Battle

Bexhill

GET IN TOUCH WITH HELP

If you have any questions or would like to speak to a member of our team then please complete the form below and someone will be in touch.